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ServiceNow AI

IT service management automation

ServiceNow·USA· 5 views
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AI Type
Machine Learning, NLP
Deployment
Cloud
Industry Served
information-technology, business
Domain
ITSM, Automation
Use Cases
Incident routing · Workflow automation
Description

Now Assist embeds generative AI across ServiceNow's IT, HR, customer and security workflows so agents and employees can summarise, draft and resolve work with one click.

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